LED lighting questions, answered
The questions our Ellenbrook team hears most, answered straight. Can’t see yours? Call (08) 9297 2969, email sales@greenhse.com.au or come in: 5/1 Locke Ln, Ellenbrook WA 6069, Mon–Fri 8:30AM–5PM · Sat 9AM–2PM.
Visiting and buying
Where is Greenhse Technologies and when is the showroom open?
Our showroom and trade counter is at 5/1 Locke Ln, Ellenbrook WA 6069, in Perth's north-east. We're open Monday to Friday 8:30am to 5pm and Saturday 9am to 2pm, closed Sundays and public holidays.
Call (08) 9297 2969, email sales@greenhse.com.au or find us on the map.
Can I see the lights in person before I buy?
Yes, come into the Ellenbrook showroom and see the lights switched on before you order. We don't post samples, so the showroom is the place to compare colour, brightness and finish side by side.
How do I order from Greenhse?
Order online at greenhse.com, call (08) 9297 2969, email sales@greenhse.com.au or buy at the Ellenbrook counter. Online we take Visa, Mastercard, Diners Club and Google Pay (not PayPal), and payment is needed before goods are dispatched or supplied.
Every price on the site is shown both ex GST and inc GST, in Australian dollars. Strip lights are priced per metre.
Do you deliver, and can I pick up?
Yes, we deliver across the Perth metro area, and Click & Collect from the Ellenbrook showroom is free. Outside Perth, freight is quoted. We need a street address (no PO Boxes or parcel lockers) and only ship within Australia.
Aluminium strip channel is always pick up only. It is never posted or freighted, so it's collected from the showroom even when the rest of the order is delivered.
Do you price match?
No, we don't price match. For larger orders, call or come in and ask the team about trade and bulk pricing.
Do you supply electricians, builders and commercial projects?
Yes, we supply electricians, builders, shopfitters, schools and commercial sites every day. Electricians are welcome at the Ellenbrook trade counter to see fittings, check transformers, drivers and compatibility with our team, take the right gear the same day and ask about trade pricing.
What makes Greenhse different from other lighting shops in Perth?
Greenhse sells its own Australian certified LED range from stock held in Perth, with a team that helps you choose the right product for the job. We were named #1 Best Rated Lighting Store in the City of Swan at the Quality Business Awards 2025, and our light fittings carry a 4-year warranty.
Free planning tools do the hard part for you: the Lighting Layout app turns a floor plan into finished lighting plans, and the Light Lab designs a space from your own photo.
Choosing the right lights
What size downlight do I need?
Measure the hole in the ceiling (the cut-out), not the old fitting, and match it. Most Perth homes use a 90 to 95mm cut-out, the Australian standard.
We also stock 30mm star lights, 70 to 75mm, 83mm, 110mm, 120 to 130mm, 140 to 150mm, 160 to 170mm, 200 to 210mm and 230 to 260mm downlights.
The Downlight Finder asks four questions (hole size, beam, colour and room size) and picks the downlight and how many you need.
What is a low glare downlight?
A low glare downlight sits the LED deeper behind a baffle, so you see the light on the room rather than a bright dot in your eye. They suit living areas, bedrooms and anywhere you sit or lie under the light.
What colour temperature should I choose?
Warm white (3000K) feels cosy for living areas and bedrooms, natural white (4000K) suits kitchens, laundries and offices, and cool white (5000 to 5700K) suits garages and work areas.
Our tricolour (CCT) lights switch between all three, so you can pick the colour after they're installed.
What does an IP rating mean?
The IP rating tells you where a light can go. IP20 is for indoor dry areas only, IP44 and IP54 are splash resistant (bathrooms, under eaves), and IP65, IP67 and IP68 are for outdoors and wet areas.
What's the difference between 24V and 240V LED strip lights?
24V strip is the most common: it runs from a transformer, can be cut on the marked cut lines and is made in indoor and outdoor (IP65 and up) versions. 240V strip runs straight from mains power, is made to the run length rather than cut on site, and is for indoor recessed ceilings, not outdoors.
IP20 strip is for dry indoor areas only, never wet areas.
What do I need for a complete LED strip light setup?
A strip light setup needs the strip, a transformer sized to the length of the run, a controller if you want dimming or colour, and usually an aluminium channel with a diffuser for a clean, dotless line.
The Strip Light Finder asks four questions and builds the full kit for you. Channel comes in 3m lengths and we don't cut it to length; your electrician trims it on site.
Are your downlights dimmable?
Most of our downlights are dimmable on standard trailing-edge dimmers. Check the spec sheet on the product page, and have your licensed electrician confirm the dimmer is compatible before you buy.
Do your smart lights work with Google Home and Alexa?
Yes. Our smart lights run on the free Tuya / Smart Life app, and Wi-Fi models link to Google Home and Amazon Alexa. Bluetooth models pair straight to your phone and need the BT Mesh Tuya Gateway to work with Google Home or Alexa.
What ceiling fans do you sell?
We sell Amari ceiling fans in 4-blade and 5-blade models, with a remote. Ceiling fans are hard-wired by a licensed electrician, who will normally fit a wall switch or isolator too. See the ceiling fans range.
We don't sell replacement light kits for other brands' fans.
What do I need for LED garden lights?
Garden lights are low voltage and run from a transformer, with one starter cable per set (not per light). See the garden lights range and the connection guides in the Video Hub. We sell garden lights but not pool lights.
Which high bay light do I need for my warehouse or shed?
It depends mainly on the ceiling height and the floor area. The High Bay Finder picks the right high bay for your ceiling height, or bring the measurements to the trade counter and we'll work it out with you.
Are Greenhse products Australian certified?
Yes, everything we stock carries the required Australian approvals, so it's safe to install and compliant for sign-off. All our lights are our own Greenhse range.
Installation, warranty and returns
Do I need an electrician to install LED lights?
Yes. In Western Australia all 240V lighting must be installed by a licensed electrician, and we recommend a licensed electrician installs and connects every product, including 12V and 24V strip, transformers, controllers and star lights.
Installation guides and spec sheets are on the installation page.
Does Greenhse install lights?
No, we supply the lights and your licensed electrician installs them. If you need an installer, call (08) 9297 2969 and the team can help.
What warranty do your lights have?
Our light fittings carry a 4-year warranty and LED strip lights 2 years, covering manufacturing faults when installed by a licensed electrician. The warranty doesn't cover physical damage, incorrect installation, modification or power surges. The warranty for each product is shown on its page.
Can I return something?
Yes, unused items in their original, resaleable packaging can be returned within 30 days with your receipt for a refund or exchange. Strip cut to length, special orders and fittings that have been installed can't be returned for change of mind.
If something arrives damaged or faulty, contact us straight away with a photo on (08) 9297 2969 or sales@greenhse.com.au and we'll sort out a replacement or return. Full details are on the returns and shipping page.
Planning help
Can you help me plan the lighting for my whole house?
Yes. Upload your floor plan to the free Lighting Layout app and it gives you three finished lighting plans (no fans, with fans, or our recommended mix), priced with real Greenhse products.
Send the list as a quote request with your name, mobile and email and the team replies within 1 business day. A plan with the room measurements on it gives the best result.
Can you suggest lighting ideas for one room or a feature wall?
Yes. Take a photo of the space in the Light Lab and it designs up to three looks with real Greenhse lighting built in, each with the list of lights that make it work.